Inquiry information

Grove Ledger Sourcing Privacy Policy

This page explains the intended handling of information supplied through the procurement inquiry website. Grove Ledger Sourcing uses the request to understand the chain specification, contact the business buyer and coordinate sourcing questions within the scope of that inquiry.

What you choose to provide

The form asks for your name, work email, optional company and telephone information, and a purchasing description. The description may include chain specifications, quantity, destination, delivery preferences and document requirements. Optional product, budget and supplier preference controls are combined with that description when the form is serialized for submission.

Provide business information relevant to the request. Avoid including payment card data, identity documents or other sensitive personal information in an initial inquiry. If drawings or additional technical records are needed, discuss an appropriate communication route during subsequent correspondence.

How the request is used

Information is used to review the requested item, identify missing specifications, seek relevant factory proposals and discuss the proposed purchasing scope. Where a potential supplier needs requirement information, limit that exchange to what is relevant to evaluating the request. A supplier relationship or production arrangement is not established simply by submitting a form.

Your budget describes a purchasing priority and is not a published price. Supplier preference is not an audited supplier grade. Keep confidential commercial details out of the initial form unless they are necessary for the requirement review; ask how additional records will be handled before sharing them.

Browser storage for the support notice

The website records the first sourcing-support display time in local browser storage to enforce a maximum seven-day display window. Session storage records dismissal of the notice ticker for the current browser session. Within the eligible window the support dialog opens when a page loads; after that window it does not open automatically. These values are local display controls rather than a supplier assessment.

Browser settings may restrict or clear storage, which can affect the continuity of local display preferences. The optional form controls are handled separately for each form and do not overwrite your typed requirement notes.

Questions and corrections

Use the contact form to request correction or clarification concerning an inquiry. Include sufficient business context to identify the request without repeating unnecessary personal details. Data retention and transaction-specific arrangements should be clarified in the ensuing correspondence. External reference websites apply their own policies.

Review the Terms of Service for the distinction between an inquiry, a factory proposal and a separately agreed transaction.